Privacy Policy
How Crack The Code collects, uses, and protects your personal information
Last updated: January 29, 2025
Introduction
At Crack The Code, we believe in transparency and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered website and application building platform. By using Crack The Code, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Account information (name, email address, password)
- Profile information and preferences
- Payment and billing information
- Communications with our support team
- Project descriptions and content you create using our AI tools
Usage Information
We automatically collect information about how you use Crack The Code:
- Pages visited and features used
- Time spent on different sections
- Device information (browser, operating system, IP address)
- AI interaction data to improve our services
- Website generation and editing activity
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. See our Cookie Policy for detailed information.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our AI-powered platform
- Process transactions and manage your account
- Generate websites and applications based on your requests
- Train and improve our AI models (using anonymized data)
- Send important notifications about your account and services
- Provide customer support and respond to inquiries
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and protect our rights
- Send marketing communications (with your consent)
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With trusted third-party services that help operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Your Consent: When you explicitly authorize us to share information
- Public Content: Content you choose to make publicly available through our platform
Data Security
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
- Employee training on data protection practices
- Incident response procedures
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing in certain circumstances
- Objection: Object to processing for direct marketing purposes
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@zylo.com.
AI and Machine Learning
Crack The Code uses artificial intelligence to generate websites and applications. Here's how this affects your privacy:
- Your project descriptions are processed by our AI to generate content
- We may use anonymized and aggregated data to improve our AI models
- Generated content belongs to you and is not shared with other users
- AI processing may occur on servers operated by our cloud providers
- We implement safeguards to prevent AI systems from memorizing personal data
International Data Transfers
Crack The Code operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete your personal information within 30 days, except where we are legally required to retain certain information.
Children's Privacy
Crack The Code is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Crack The Code after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@zylo.com
Company: Synthcore AI Technologies
Location: Ontario, Canada
Business Hours:
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
AI Support: 24/7 Available